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Privacy Policy

Last updated: March 2025. This policy explains what data JobGhost collects, how we use it, and the choices you have.

Information we collect

Account information. When you sign up we collect your name and email address to create and manage your account.

Third-party integrations. Where you connect the Service to a third-party platform (such as an email provider), we access only the data necessary to provide the Service. We do not store your credentials for those platforms. You can revoke access at any time through the relevant provider's settings.

Usage data. We collect information about how you interact with the Service to help us understand and improve it. This may include page views, feature usage, and session information.

Billing information. Payment processing is handled by a third-party payment provider. We do not store your full payment card details on our servers.

How we use your information

  • To provide, operate, and improve the Service.
  • To send automated messages on your behalf as configured by you.
  • To send you transactional communications such as billing receipts and account notifications.
  • To respond to support requests.
  • To comply with legal obligations.

Data sharing and third parties

We do not sell your personal data. We share data only with third parties that are necessary to operate the Service, such as:

  • Infrastructure providers — to host, store, and serve the application.
  • Payment processors — to handle subscription billing.
  • Third-party platforms you connect — to access data on your behalf as authorised by you.

All third-party partners are required to handle your data securely and in accordance with applicable law.

Data retention

We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within a reasonable period, except where we are required to retain it for legal or regulatory purposes.

Your rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Receive your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@jobghost.ai.

Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. All connections to the Service are encrypted in transit. Where the Service connects to third-party platforms on your behalf, we use the authorisation mechanisms provided by those platforms and do not store your credentials.

Cookies

We use cookies and similar technologies to keep you signed in and maintain session state. We may also use analytics tools to understand how the Service is used. You can manage cookie preferences through your browser settings.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will notify you by email or by a prominent notice in the app. The "last updated" date at the top of this page reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@jobghost.ai.